1. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    02 Jul '17 09:302 edits
    We have successfully migrated our database, but still in the process of moving others servers.

    We have made the service available again with some limitations in place ( no image uploads, for example), but you may experience problems briefly later in the day.

    Once we are 100% complete, I will announce it here. Thanks.
  2. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    02 Jul '17 09:44
    We currently have an issue with email mail notifications failing to send, which is being investigated.
  3. Joined
    08 Apr '14
    Moves
    83853
    02 Jul '17 10:24
    no time out yet?
  4. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    02 Jul '17 10:531 edit
    In the interests of fairness, timeouts will be suspended for at least 24 hours. An assessment will be made then, so the timeout suspension may even be extended. If there are no further problems though, it will be lifted.
  5. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    02 Jul '17 20:003 edits
    The migration is now complete for nearly all users - just a few stragglers hitting the old machines now.

    The outage was far shorter than the expected worst case, so the timeout suspension will end in approx. 12 hours.

    Also, we are now forcing all users to use a secure connection, removing the http:// option in preference of https:. However you accessed the site previously, you will now be forwarded to the preferable (secure) https:// version, even for the RHP brands.
  6. Subscriberdaniv
    Daniel
    Bucharest
    Joined
    30 Dec '04
    Moves
    235727
    05 Jul '17 21:02
    Finally https! Good job!
  7. Subscribermoonbus
    Über-Nerd
    Joined
    31 May '12
    Moves
    8260
    06 Jul '17 07:23
    Looks clean on IE, Chrome, Firefox, iPad Safari, and the iPad app. Good work, Russ.
  8. Joined
    14 Apr '15
    Moves
    20123
    06 Jul '17 15:56
    ETA for Games Explorer?
  9. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    06 Jul '17 17:01
    Originally posted by pzn2pawn
    ETA for Games Explorer?
    Working on it right now. Master games should be back soon, but user games will take a number of days to build back up again.
  10. Joined
    27 Oct '05
    Moves
    188447
    06 Jul '17 19:41
    Have we lost the e-mail notifications feature now ?
  11. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    07 Jul '17 11:11
    Originally posted by kingcolemk
    Have we lost the e-mail notifications feature now ?
    No, but if you have a bounced email recorded against you, they will not receive any further emails.
  12. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    07 Jul '17 12:411 edit
    @kingcolemk You did have a bounced email recorded to your account, so I have removed that record, so you should again receive email. See the new thread in this forum regarding email and email bouncing.

    Thread 173376
  13. Joined
    27 Oct '05
    Moves
    188447
    07 Jul '17 13:22
    Thanks Russ. All seems OK again.
  14. Phoenixville, PA
    Joined
    22 Nov '09
    Moves
    15117
    07 Jul '17 23:06
    The background colors and grid lines on the board go white with some degree of regularity which it hadn't done previous to this outage.
  15. SubscriberAspasia
    Old Frog
    Elysium
    Joined
    10 Jun '07
    Moves
    502300
    08 Jul '17 05:03
    The tables do not show the correct ranking (since yesterday afternoon the ranking did not change).
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