Subscription expired?!

After my sub has expired couple a months ago, I renewed subscripiton - for a year - last week and to-day I got p.message "your subscription ahs expired".
What's the problem?
I used another credit card, though, but I changed the bank.
this is the mail from RHP from 2nd September
...


Fra: Red Hot Pawn <robot@redhotpawn.com>
Sendt: 2. september 2016 16:46
Til: xxxxxxxxxxxxxx@xxxxxxxx.com
Emne: Your Red Hot Pawn Subscription

Thank you for subscribing to Red Hot Pawn, your support is appreciated.

Your account will be upgraded to reflect your new subscriber status shortly.

If your account is not updated within 24 hours, please send feedback immediately.

Many Thanks,

The Red Hot Pawn team

Originally posted by vandervelde
After my sub has expired couple a months ago, I renewed subscripiton - for a year - last week and to-day I got p.message "your subscription ahs expired".
What's the problem?
I used another credit card, though, but I changed the bank.
this is the mail from RHP from 2nd September
...


Fra: Red Hot Pawn <robot@redhotpawn.com>
Sendt: 2. september 20 ...[text shortened]... please send feedback immediately.

Many Thanks,

The Red Hot Pawn team

#106006948845
...

Classical Problem for sending Feedback (lower Grey bar rightmost column first entry from the top)

Error our end. Feedback right away if this happens, although it is getting rarer, and the next time we audit, it should go without a hitch.
*You have my permission to dig up this thread if it doesn't. 😕