By Bob Egelko, San Francisco Chronicle staff writer
September 3, 2014 | Updated: September 4, 2014 8:24am
David Paul Morris, Bloomberg
Yelp has long faced accusations that it manipulates its business-review ratings to sell advertising - five stars for a big ad buy, say, and two stars for a turndown.
The verdict from a federal appeals court: There's nothing illegal about that.
Originally posted by JS357 Yelp can manipulate ratings, court rules
By Bob Egelko, San Francisco Chronicle staff writer
September 3, 2014 | Updated: September 4, 2014 8:24am
David Paul Morris, Bloomberg
Yelp has long faced accusations that it manipulates its business-review ratings to sell advertising - five stars for a big ad buy, say, and two stars for a turndown.
I've often thought that such services as Yelp, or Angie's list had a potential for abuse. If they can legally manipulate the reports of consumers, that's a problem which compromises their integrity and reputation.
Anonymous ratings are worthless anyway. They could easily be the competition ripping the company or an employee praising it. Anyone who relies on anonymous ratings deserves to have them manipulated.
Originally posted by sh76 Anonymous ratings are worthless anyway. They could easily be the competition ripping the company or an employee praising it. Anyone who relies on anonymous ratings deserves to have them manipulated.
How about ratings of consumers which websites often publish? They seem at least to somewhat represent the ideas of those who have bought the product. I've checked and found my reports and ratings in tact years later, both favorable and unfavorable.
Yelp can manipulate ratings, court rules
04 Sep '14 16:09
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