move notification

Standard memberRemoved
Help 25 May '15 17:44
  1. R
    Standard memberRemoved
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    26 Oct '06
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    29369
    25 May '15 17:44
    Hi,

    Since yesterday i don't receive move notification by mail anymore.
    Never had any problems with it, and till yesterday always worked fine...

    More people having this issue?
  2. Joined
    21 Mar '09
    Moves
    26271
    25 May '15 19:39
    I have the same issues. Contacted Geek Squad and they couldn't figure out the problem.
  3. Dublin
    Joined
    02 Aug '08
    Moves
    25541
    25 May '15 20:16
    Yes, same here. I changed to an alternative email address, thinking my original one was treating notifications as spam. But no luck, still no notifications.
  4. R
    Standard memberRemoved
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    26 Oct '06
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    29369
    25 May '15 20:30
    Since more people appear to have this, let's hope it can be fixed soon.

    I did send feedback to Russ about this issue too, so i guess we have to wait and see...

    Without email notifications, and needed to log in and check for games is another experience... 😴
  5. Northamptonshire, UK
    Joined
    08 Dec '10
    Moves
    181068
    25 May '15 20:57
    Anyone with an Android mobile/cellphone can download the RHP notification widget which works a treat! I can't remember the last time I received a move reminder email, then again I move frequently anyway.

    FW
  6. R
    Standard memberRemoved
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    29369
    25 May '15 21:11
    Originally posted by FlyingWolf
    Anyone with an Android mobile/cellphone can download the RHP notification widget which works a treat! I can't remember the last time I received a move reminder email, then again I move frequently anyway.

    FW
    I use iphone, but for android users is a good tip untill this is solved!

    Cheers!

    BTW: why is there no iphone app overhere? 😏
  7. UK
    Joined
    29 Apr '04
    Moves
    37164
    26 May '15 06:37
    Yes this stopped for me too a couple of days ago. I used to go to setting and turn on notifications again but I can not find where this has gone too. The Help FAQ still describe the old interface so needs updating.
  8. R
    Standard memberRemoved
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    29369
    26 May '15 06:53
    Originally posted by DaveMills
    Yes this stopped for me too a couple of days ago. I used to go to setting and turn on notifications again but I can not find where this has gone too. The Help FAQ still describe the old interface so needs updating.
    I have already tried to turn notifications on again, but this did not work either...

    Settings you can find by clicking in the right top corner on the "down" arrow next to the picture. If you do so a menu will open and then you click my settings > notification settings.
  9. Suffolk, UK
    Joined
    11 Dec '12
    Moves
    68876
    26 May '15 08:55
    Me too. I thought I was going bonkers!
  10. Standard memberray george
    ray george
    auckland
    Joined
    02 Jul '12
    Moves
    47453
    26 May '15 08:59
    The same is happening to me too,is it a glitch which will be fixed?
  11. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    26 May '15 11:361 edit
    Updates here :
    Thread 164288
  12. UK
    Joined
    29 Apr '04
    Moves
    37164
    26 May '15 12:31
    Thanks for the setting location.

    All my missing notification have just come in at the same time.
  13. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2396
    26 May '15 12:47
    Originally posted by DaveMills
    Thanks for the setting location.

    All my missing notification have just come in at the same time.
    Yes, all email queues are clearing now.

    As they have backed up, they can be out of sequence. You may receive a notification for a game you have since decided to move in.
  14. R
    Standard memberRemoved
    Account suspended
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    26 Oct '06
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    29369
    26 May '15 12:49
    Originally posted by DaveMills
    Thanks for the setting location.

    All my missing notification have just come in at the same time.
    Your welcome!

    I guess the issue with the mail queue has been solved.
    I received the missed notifications...and the new notifications too! 😉
  15. Standard memberray george
    ray george
    auckland
    Joined
    02 Jul '12
    Moves
    47453
    26 May '15 21:46
    all OK now, thanks
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